Microsoft® Lync Online
Lync Online is part of Office 365 which includes Microsoft Office
Online, Exchange email and Share Point online. Lync Online provides
next-generation communications capabilities including instant messaging
(IM), presence, and PC-audio, video, Web conferencing and screen
Lync Online is a next-generation cloud communications service that
connects people in new ways, anytime, from anywhere. Lync Online
provides intuitive communications capabilities across presence,
instant messaging, audio/video calling and a rich online meeting
experience including PC-audio, video and web conferencing. Transform
your interactions with colleagues, customers and partners from todays
hit-and-miss communication to a more collaborative, engaging, and
Microsoft Lync Features
Messaging and Presence:
Users can start an IM session with a colleague for quick
responses to questions. As more engagement is needed on
a subject, invite multiple parties to join in on the same
conversation. Also, get reconnected to the topic by rejoining
existing conversations. Users can also connect with people
outside the organization. Server-to-server federation
capabilities allow users to utilize presence and IM with
other Microsoft Communications Server users outside the
corporate network. And the public IM connectivity capability
increases reach even further by allowing connections with
several public IM networks such as MSN/Windows Live, Yahoo!,
and AOL. Microsoft has extensive experience in designing
and operating a highly available instant messaging solution.
One key component is the Intelligent Instant Message Filter
(IIMF) built into Lync Online, which helps protect both
the customer network and the Microsoft managed network
against the spread of the most common viruses and spam.
Presence is the ability to detect another user's availability.
Using Lync, users can display their presence status-for
example, Available, Away, Do Not Disturb, or Offline-to
let others know their availability for consultation. To
easily monitor the presence information of another user,
users can add other users to their contact list, and can
organize and group these contacts in different ways (by
department, for example). Users may also search their
company's address book to find other users-which means
it is not necessary to add someone to the contact list
in order to detect presence or send an instant message.
The Lync Online service also provides peer-to-peer file
transfer capability so users can transfer files as part
of a Lync session without using email.
Online Meetings (Audio/Video/Web Conferencing):
Lync Online meetings enable users to connect from virtually anywhere
through PC-based audio, video, and web conferencing-both as scheduled
meetings and as ad-hoc collaboration sessions. With Lync Online, users
can collaborate, share information, and coordinate their efforts in
real time, all within context. Lync Online supports an integrated
conferencing experience, enabling users to join the same conference
from the PC (via the Lync 2010 client) or from a phone (requires a
separate PSTN audio conferencing service).
Conferencing: Both person-to-person and multi-party video
conference (Webcam) sessions are supported (active speaker video
only for multiparty sessions). With Lync Online, users can easily
schedule an online meeting with video or seamlessly escalate an
IM session to a video call.
Conferencing: Lync Online provides desktop sharing, application
sharing, PowerPoint presentation, virtual whiteboard, annotations,
and polling capabilities. Attendees and presenters can participate
in Lync online meetings via leading web browsers through the Lync
web app. The web client experience enables IM in meetings, high-fidelity
desktop, application and presentation viewing, desktop sharing,
whiteboard, lobby, and presenter access controls.
Business (less than 50 hosts) = Online
Community Support Only. Users can post a question or technical
problem to the Lync Online support blog. A Microsoft support representitive
will respond within 48 hours.
Businesses and Enterprises (above 25 hosts) = 24x7
support to IT Administrators only.